Oracle Software

If your business relies on Oracle software, then you know that minimizing Oracle ERP application downtime and ensuring uninterrupted operations is critical.

Infonaligy can provide the resources and necessary skill sets to maintain and support your eBusiness Suite applications while reducing the risk of unplanned interruptions.

Oracle EBS Hosting and Managed Services solutions

Through our Oracle EBS Hosting and Managed Services solutions, we provide the talent and solutions that can reduce your risk and help you meet your service-level objectives.

  • Infonaligy’s resources are Oracle Certified Implementation and Support Specialists, versed in the latest release technology and best business practices.

  • Our expert team of DBAs are available 24/7. They are ready to solve your unique system performance challenges and ensure that your systems run at peak operational levels.

  • We provide the correct blend of highly skilled onshore and offshore resources to meet your business needs whether you are a national or international business. Infonaligy’s BPO solution lowers the risk and total cost of ownership of your Oracle EBS application even farther.

Our expert consultants understand how to make the most of your technology. Managed Services provides strategic support for:

  • Technical Application Administration: Monitoring, Break/Fix on Production Application Functionality, User Inquiries, SR Management, Business Event Support, Interface Support, Change Management

  • Database Administration: DBA Support, Performance Monitoring, Performance Tuning, DB Patching

  • OS Administration: OS Support, Performance Monitoring, OS Patching

  • Infrastructure/Data Center: Assets & Resources Related to Compute, Processing, Storage, Power, Communications and Physical Security

  • Professional Services & Projects: Implementation, Upgrade, Migration, Application Re-Configuration, Special Initiatives, New Modules or Functionality, Security Optimization

  • Enhancements: Report Modifications, Interface Changes and Updates, Business Changes, RICE

  • Functional Support: Functional Application End-User Support (often “how to” questions), Scheduled Processes, Report Distribution, Cyclical Events (Tax, HR, Year End)

Oracle Managed Services provides instant access to industry knowledge, strategy, and the technical skills you need to run your business and take your technology to the next level.

Digital Transformation

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